Frequently Asked Questions

We offer free standard shipping on qualifying orders over $50 within the 48 contiguous United States. Shipping charges for orders below $50 are calculated at checkout.

We process orders as quickly as possible. Once your order ships, you will receive tracking information so you can follow your delivery. Delivery times vary depending on the destination and shipping service selected.

Once your order has shipped, tracking information will be sent to the email address provided with your order. You can use the tracking link to check the latest delivery status.

We accept eligible returns according to our Return Policy. Items must meet the return requirements and may need to be unopened, unused, and in their original condition. Please review our Return Policy for complete details before returning an item.

Please contact us as soon as possible with your order number and photos of the item and packaging. We will review the issue and help determine the appropriate next step.

Please check around your delivery location and with household members, neighbors, or building staff who may have accepted the package. You may also contact the carrier using your tracking number. If you still cannot locate the package, contact us and we will help review the shipment information.

Yes. Fashion Nail Supply sells authentic professional beauty and nail products sourced from established manufacturers and distributors. We have been serving nail professionals and beauty customers since 2005.

Yes. Fashion Nail Supply has a retail store located at 82-06 Grand Avenue, Elmhurst, NY 11373. You can visit our Store Location page for directions and additional information.

We're happy to help with product questions before or after your purchase. You can contact us through our Contact Us page or call our store at (718) 426-1618 during business hours.